Domain Specific Terms & Conditions

For all .uk domain name registrations you are entering into an agreement with Nominet UK. Nominet's Terms and Conditions of Domain Name Registration can be found at https://www.nominet.uk/uk-domains/policies/

For .COM, .NET domain name registrations you are entering into an agreement with eNOM, a registrar accredited by the Internet Cooperation for Assigned Names and Numbers ("ICANN") to directly register global domain names on our behalf. You can view eNOM's terms of service here https://www.enom.com/terms/agreement.aspx

Domain name registration and renewal
  • We make no warranty or representation of any kind in relation to the likelihood or otherwise of a particular domain name application being successful because domain name registries retain the right at their discretion to register or refuse to register a domain name applied for by us on your behalf.
  • You recognise and accept that we reserve the right to reject any request by you to register any particular domain name or to discontinue processing such a request if we consider such application might expose us to legal or other proceedings.
    • The extent of our service in relation to the registration of domain names is:
    • to forward your application to the appropriate registry;
    • to provide administrative support in securing the registration;
    • to notify you of the outcome of the application.
  • You warrant to us that:
    • all information you provide to us is true and correct, and that any additions or alterations thereto in the future will also be true and correct;
    • you have the legal right to apply for and use the domain name(s) as a website and/or email address; and
    • the domain name(s) and its use as a website and/or email address does not and will not infringe the Intellectual Property Rights or any other rights of a third party.
  • You acknowledge that the application process, registration and subsequent use of any domain name will be subject to the rules and policies from time to time of the relevant registry and you agree to abide by all such rules and policies. Accordingly, you undertake to read those rules and policies before applying for a domain name (copies are generally available from the relevant registry's website).
  • We will notify you as soon as is reasonably possible after the registration of a domain name has been effected and you shall be responsible for visiting our website on receipt of such notification in order to verify that the domain name has been registered correctly and for notifying us immediately if there is any error.
  • You are advised not to take any action in respect of a requested domain name until you have carried out your obligations above and satisfied yourself that such domain name has been correctly registered.
  • For the avoidance of doubt and in addition to the provisions above, in no circumstances will we be liable to you for any loss of profit, business or anticipated savings suffered by you on account of a failure to obtain or loss of a domain name;
  • If your application for a particular domain name is rejected, we will return to you any Fees received in respect of that application.
  • You agree and acknowledge that we will make registration information provided by you in relation to the requested domain, as stated in the order, available to ICANN, Nominet or any other appropriate registration authority, the registry administrators, and other third parties as applicable laws may require or permit including the police or other enforcement authority.
  • You further acknowledge that we may make publicly available, or directly available to third party vendors, some, or all, of the domain name registration information provided, for purposes of inspection (such as through the WHOIS service) or other purposes as required or permitted by ICANN, Nominet and applicable law.
  • You consent to any and all such disclosures as stated above, whether during or after the term of registration of the requested domain. You irrevocably waive any and all claims and causes of action arising from such disclosure or use of the domain name registration information by us.
  • The relevant domain name registry will include the names of you and the administrative contact and other details relating to them. This information (if it refers to individuals) is 'personal data' for the purposes of Data Protection Laws and Regulations.
Domain transfer
  • Where the transfer of any domain name has to be effected by your new provider, then, subject to your compliance with the terms of this agreement, we will co-operate with the new provider to allow the transfer to take place. The costs of transferring a domain in/out of RHNetworks can be found at Domain Pricing.
  • We will not transfer a domain name until all Fees attributable to the domain name services which are due have been paid by you to us.
  • On receipt of a transfer request, we will use our reasonable endeavours to process the transfer request, but will not be responsible for any delay in effecting such transfer due to acts or omissions of your current provider or new provider (as applicable) or the registry/registrar.
  • When requesting the transfer of a gTLD domain name to us, you acknowledge that:
    • The domain name has been unlocked (if applicable) and the current provider is aware of, and willing to approve, the outbound transfer.
    • Submission of a domain name transfer request to us does not guarantee that the transfer will be successful.
    • Until such time as you receive a transfer completion notice issued by us, management of the domain name(s) being transferred remains your sole responsibility. This includes meeting renewal deadlines and paying any amounts owed to the existing provider.
    • If, after 28 days, we have been unable to transfer the domain name, the transfer will be deemed to have failed. Any applicable transfer Fee will be refunded. You will need to re-raise the transfer for it to continue.
  • You acknowledge that all inbound and outbound transfers of gTLDs are subject to the transfer policies set out by ICANN which can be found here: http://www.icann.org/en/transfers.
  • For the avoidance of doubt, any free services that we have provided to you in relation to your domain name (e.g. web and email forwarding, domain parking, DNS) will come to an end once any such transfer has been completed.

Domain dispute resolution

  • Your use of a domain name once registered may be challenged by a third party; if so, or if any other dispute arises the procedures laid down by the relevant registry will apply and these may include the suspension or revocation of your application for a domain name or the registration of a domain name allocated to you to a third party and we will have no responsibility or involvement in relation thereto.
  • You acknowledge that, should any disputes arise out of the registration of any domain name(s), we are acting under instruction by you and therefore you shall resolve any disputes in accordance with the respective naming authority's dispute resolution policies which include the following:
  • .UK domains - http://www.nominet.org.uk/disputes
  • gTLDs - http://www.icann.org/en/udrp/udrp.htm
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